We wish you many delightful moments and beautiful memories

We are only a click or call away....

Hotel website HERE
Reception: 2100
Restaurant: 2082
Bar: 2082
Wellness: 2100

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Adapter: In Slovenia, the mains voltage is 220 V and the frequency is 50 Hz. Adapters for most electronic devices are available for a fee. Call 2100 for more information.
Accoutrements: Contact reception if you need an additional pillow, blanket, towel, soap or other toiletries. If you run out of tea, coffee, powdered milk or sugar, also inform the hotel reception about it (2100).
Animation: Our hotel animation team prepares various programmes for the whole family. The animation programme is available in the hotel lobby, or you can ask the staff at the reception desk for more information.
The programme changes with the seasons.
Assistance: If you need any type of assistance, call the hotel reception number (2100).

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Bar: The bar on the ground floor of the hotel offers a selection of delicious snacks and meals as well as a wide range of beverages. (tel 2082)
Breakfast: Breakfast is available every day from 7:00 a.m. to 10:00 a.m. The breakfast area is located on the ground floor of the hotel.
Bike: You can rent a bike during warm months for a fee. Reception staff will help you to reserve/rent a bike.
Business meetings, banquets and other events: The hotel has several multipurpose rooms and halls that accept from 10 to 3600 guests. The hotel reception staff will refer you to our event organisers, who will reserve the rooms for you.
You can also contact us on: events@hit-alpinea.si  or check our conference web site HERE

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Car rental: If you wish to rent a car, contact hotel reception (2100).
Café: The café located in the hotel lobby is the heart of the hotel and is open every day from 7:00 a.m. to 10:00 p.m.
Check-out: The room is available to you from 2:00 p.m. on the check-in date and until 11:00 a.m. on the check-out date We kindly ask that you leave the room and settle your bill at the reception by that time. If you want a late check-out, ask at the reception if the room is available and under which payment terms.
Coffee/tea: At your request, an electric kettle, tea bags, and coffee can be arranged for you in your room. The service is free of charge. We kindly ask that you use the electric kettle for heating water only.
Concierge team: All reception staff will gladly assist you with any questions or wishes you may have before your visit to Kranjska Gora and its surrounding area. Per your request, we can reserve you a table in a restaurant, provide flowers for a special occasion, arrange trips and sightseeing tours, transport to a desired destination or a babysitter.
Conference offering: Our hotels offer several conference halls with all-day service and technical equipment for the flawless implementation of educational, professional, and promotional events. For more about the offering, options, and equipment, please refer to the special promotional catalogues available at the reception, or here: More about the conference offering ...
Computer: A business corner is available in the hotel to hotel guests. The use of a computer and the internet is free of charge.
Cot: We can provide you a cot for a fee. Please call the hotel reception (2100).
Credit cards: Payment with most credit cards is possible. American Express is an exception, as payment with it is not possible.

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Defibrillator: Defibrillator is in the nearby hotel Ramada Resort Kranjska Gora in Aqua centre (at the pool).
Doctor: If you need a doctor, we will immediately contact the nearest on-call doctor. In case of emergency, we will organise emergency medical assistance at the hotel.

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Environmentally friendly: Because we care for the environment, we do not wash clean towels. Towel on the towel holder means: “I don’t need a fresh towel.” Towel on the floor means: “I would like a fresh towel.”
Emergency exit: Emergency exits are clearly marked on every floor and lead to the ground floor.

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Fitness: On the hotels ground floor at wellness cenetr is a small gym.
Fire safety: You can find information on fire safety and the evacuation plan on the door of each hotel room. Manual fire alarms are located in the hallway - break the glass in case of fire and activate it. Follow the instructions regarding fire safety and emergency exits.
Food & baverage, Hospitality offering: Hit Alpinea offers multiple hotel restaurants, bars, the Prisank Café, the Napoli Pizzeria, the Oštarija Tavern at the foot of the ski slopes, and the Kavka Inn in Planica. More ...

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Gift vouchers: Pamper your loved ones by giving them one of the gift vouchers that are available for purchase online HERE.

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House rules: We want to provide a safe, clean and pleasant hotel experience to our guests. 

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Iron/ironing board: Contact reception if you need an iron and an ironing board. Payable ironing service is available at the hotel (2100).
Internet: Free internet is available throughout the hotel: HitAlpinea free.

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Luggage storage: If you would like to store your luggage at the hotel after check-out, please ask reception staff about it. You can store your luggage in the dedicated room free of charge.
Lost and found: For information on lost and found items, please call the hotel reception number (2100).

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Massage: You can reserve massage and beauty treatments at the reception of the hotel Kompas (2100) or at nearby Ramada Resorts Aqua centre. Call 4500 for additional information.

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Pets: are allowed in the hotel/apartment upon prior arrangement and subject to a surcharge.
Pharmacy: We will gladly advise you about the location of the nearest pharmacy as well as supply you with all the needed medications; however, please keep in mind that we must follow statutory regulations about prescription drugs. 
Pillows: There is a wide selection of pillows available to hotel guests. Please call 2100 and we will deliver a perfect pillow to your room.
Parking: The hotel has a limited number of parking spaces at the parking lot in front of the hotel and across the street opposite the hotel. Parking is free of charge for hotel guests. 

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Reception: Reception staff is always available to guests. If you wish to contact the hotel reception, call 2100.
Restaurant: The hotel restaurant, located on the ground floor of the hotel, is an excellent option for a lunch or an evening dinner. Call 2080 for more information or to make a reservation.
Reservations: would you like to make an advance reservation for next time today? We will be happy to make it for you at the reception, or you can call us at 4477.
Room service: Room service is available between 7:00 a.m. and 10 p.m. If you wish to eat breakfast in your room, fill out the form and hang it on the handle on the outside of your room door by 2 a.m. To order other meals or to get information about the service charge, call 2082.

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Safe: We kindly ask that you store all valuable items in the room safe, which can be found in the wardrobe.
Suggestions and complaints: At the hotel, we are constantly striving to ensure the wellbeing of our guests; therefore, we are grateful for any feedback and suggestions. You may lodge any potential complaints to the head of the reception or the head of the hotel.
Swimming pool and wellness: is at the groundfloor of the hotel. It offers swimming pools, saunas, massagges. For massagges reservation is required (phone 2100). There is another wellness center across the street, at Ramada Resort Kranjska Gora (Borovška 99) with swimming pools, saunas massaggess and beauty treatments (for last two reservation is required at 4500. Usage of swimming pool is free for our guests. 
More...

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Tap water: Tap water in Slovenia is drinkable.
Taxi: Call the hotel reception (2100) if you wish to order a taxi.
Telephone: If you wish to call reception, call 2100. The room telephone also allows you to make local and international calls. The cost of the call will be automatically charged to your bill. To make an external call, first press 0 and then enter the desired number. To make an inter-room call, press 2 and then enter the room number.

Important telephone numbers:
Police 113 
Emergency services, firefighters 112

Toiletries: We will gladly provide you with a toothbrush, toothpaste, sanitary products, shaving kit, comb, etc. Toiletries are available to you free of charge and can be requested at the hotel reception (2100).
Transport: For transport and organisation, please contact the hotel reception, and they will provide all the information about prices and transport options. Phone 2100

International border crossings
You can cross the border with Italy at the Rateče international border crossing, which is 11 km from the hotel. The border crossing with Austria (Korensko sedlo) is 8 km from the hotel.

Air travel
Closest airports to Kranjska Gora:

Ljubljana Jože Pučnik Airport – 65 km
Trieste Ronchi Airport (Italy) – 155 km
Klagenfurt (Austria) – 60 km
Graz (Austria) – 200 km

Trips and sports activities: Information on trips and sports activities are available at the reception (2100).
TV: Many different channels are available; a list of the channels can be found HERE.

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Umbrella: If you need an umbrella, we will provide you one at the reception. You can purchase it if you wish to keep it.

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Washing, ironing and dry cleaning: Put any clothes that you wish to have washed, ironed or cleaned in a laundry bag, which you can find in the wardrobe, enclose the filled-out form and call the reception. Clothes sent for washing before 9:00 a.m. will be returned in 24 hours. If you need your clothes urgently, we will provide you an express service for a fee and return given clothes in 12 hours or earlier.
Wi-Fi: Access to a broadband wireless internet is available in all common areas and hotel rooms. Internet access is free of charge. It can be found under the name Hit Alpinea free.
Wishes: We are available to you if you have any other wishes. We will gladly assist you.

Aqua Larix

Located in the Ramada Resort Kranjska Gora, the Aqua Larix water park offers 350 m2 of water surfaces. The recreational pool has a built-in whirlpool and two waterfalls, where the water heats up to 31°C. The massage pool is heated to 36°C. There is a special pool for children with attractive play facilities.

The sauna centre offers two Finnish, a Turkish, and an infrared sauna. There is a pool with cold water to refresh yourself, as well as foot baths with space to relax and cool off. Refreshing beverages are also available at the bar.

Opening hours: 

Pools: from 9 a.m. to 9 p.m.
Saunas: from 2 p.m. to 9 p.m.
Saunas and pools are open until 11 p.m. every Friday and Saturday. Last entrance at 10 p.m.
 

Vita Centre

The Vita Centre of the Ramada Resort Kranjska Gora offers moments of complete relaxation. We will pamper you with a variety of body care services, reflexology foot massage, hot stone massage, magnetic therapy, and other procedures to increase wellbeing.

Reservations are required for all services!

Opening hours: 

Every day from 9 a.m. to 9 p.m.
More about the hotel’s wellness offering: HERE

Kompas Relaxation Centre 

The Relaxation Centre is located in the neighbouring Kompas Hotel (Borovška 100). Prepare to be completely charmed by the swimming pool, children’s pool, massage pool, Finnish and Turkish saunas, various massages, and above all, supreme comfort.

Reservations are required for all services!

Opening hours: 

Every day from 9 a.m. to 7 p.m. 

More about the Kompas Hotel’s wellness offering: HERE or call +386 4 589 21 00

Gift vaucher

Pamper your loved ones by giving them one of the gift vouchers that are available for purchase online HERE.

Korona, Casino & Hotel

A mere stone’s throw from the centre of Kranjska Gora is a gaming and entertainment centre. Enjoy the sounds of the slot machines or the exciting games on the gaming tables at the Korona.

The daily entertainment programme at the Teater and the various prize games and promotions fill the air with excitement, while the restaurants offer the specialities of our master chefs.

Persons over the age of 18 can enter the casino if they present an identity document.

Formal wear is not required, but smart attire is preferred. Admission is free of charge with the hotel card provided on arrival at the hotel.

The hotel provides a bus for transport. For more information, the timetable, or organised free transport, please contact the reception staff.

Phone: 00386 5 331 13 41
More: HERE

Casino Larix

Located in the Ramada Resort Kranjska Gora, Casino Larix has a nice atmosphere where you can have fun 24 hours a day.

There are slot machines and electronic roulettes available for play.

Since, in addition to fun and relaxation, the wellbeing of guests is also important, daily snacks are provided.

Persons over the age of 18 can enter the casino if they present an identity document.

Phone: 00386 4 588 47 18

More: HERE

Summer

The pleasant and bracing climate turns Kranjska Gora into a nice green valley whose colourful happenings make it an excellent starting point for walks in the Alpine environment, for various sports and adrenaline experiences or simply to spend some wonderful moments in nature.

Adrenaline rides on the “Besna Pehta” (Furious Pehta) summer sledding track.
Alpine ascents to the mighty rock summits in the immediate vicinity. We recommend hiring a guide.
The Bike Park – adrenaline biking: descents over tables, jumps, swings and other obstacles, downhill track and dirt jump park.
Cycling across more than 150 km of marked and groomed cycling trails, many of them also suitable for fans of inline skating.
Cross-country skiing is also possible in the summer at the Planica Nordic Centre.
Curling is an Olympic discipline that you can try at the Planica Nordic Centre.
Disc golf is a game very similar to traditional golf, only that instead of hitting a ball into a hole, players throw a flying disc into a special metal basket. You can try it at the Planica Nordic Centre.
The fitness centre in the Vitranc multi-purpose hall (+ 386 (0)8 20 57 192) and a smaller fitness centre in the Kompas Hotel (Borovška 100).
Fishing in the surrounding waters, rich in brown trout.
Via ferratas, attractive protected routes offering new experiences in the rocky kingdom.
Golf, Kranjska Gora has a 9-hole golf course. (info@golf-kg.si)
Hiking is definitely one of the most popular activities among visitors, as the destination offers many walking and hiking trails, including several stages of long-distance hiking trails (Alpe-Adria-Trail, Juliana Trail, St. James pilgrimage route).
Paragliding and aerial tours of the destination, from the Grpišca airfield.
Singletrack trails for mountain biking.
Sport climbing is available in four equipped natural climbing areas.
Swimming in the Aqua Larix water park and the Kompas Hotel swimming pool.
Water sports in the Soča or the Sava rivers: canyoning and waterfall rappelling, canoeing, kayaking, and rafting.
The wind tunnel at the Planica Nordic Centre. (info@nc-planica.si)
The zipline in Planica is the steepest in this part of Europe. (info@nc-planica.si)
Tennis on tennis courts in Kranjska Gora and its surroundings.
Trips: The location of the place offers incredible opportunities for day trips and journeys, where you can enjoy the natural and cultural attractions and culinary treats. We will be happy to help you find the most suitable option for spending time in nature.
 

Winter

As snow covers the romantic Alpine valley, Kranjska Gora becomes a winter fairytale for sports lovers and those who enjoy nature and socialising even in winter. Kranjska Gora offers sports, fun, recreation, and many unforgettable experiences. It is especially popular among young families and those who want to learn to ski.

Climbing on frozen waterfalls for beginners and experienced climbers.
Cross-country skiing on meticulously groomed pistes.
Ski touring and extreme skiing in the company of a mountain guide.
Skating on the artificial ice rink in the centre of Kranjska Gora.
Sledding in the sledding area or on the groomed sledding tracks during the day or at night by torchlight.
The winter and sports centre for alpine skiing and snowboarding offers 30 km of well-groomed pistes and a ski slope, with the possibility of artificial snow-making and night skiing.

... and a number of activities for you to do, regardless of the season.

Cultural activities and cultural heritage

Kranjska Gora and its surroundings are the venue of many cultural events. Please ask the staff at the hotel reception for information about the activities.

The destination features four museums: The Slovenian Alpine Museum in Mojstrana, the Liznjek Homestead in Kranjska Gora, Kajžnk’s House in Rateče, and the museum in the Planica Nordic Centre.